The core mission of any school is to promote powerful learning through effective teaching. As technology director, you are responsible for systems that are directly related to this core mission of teaching and learning such as Internet access, student reporting and curriculum systems. You are also responsible for systems that relate to student safety, finance and personnel that are fundamental to running the institution on a daily basis. You are told that network-related issues, perhaps virus-related, are interrupting the operation of all major systems.
Which systems do you try to stabilize and restore to service first? Why? What systems might be your second priority? Which systems would have a lower priority. Answer in 3-5 paragraphs using systems that provide clear examples and choices (you don't need to discuss lots of enterprise or auxiliary systems).
Response: If network related issues are interrupting the operation of all major systems, immediately as a Technology Director, I should plan for an emergency meeting and decide to manage the systems of all throughout the school district. If my school district has Simple Network Management Protocol (SNMP), with this I can monitor network performance, audit network uses, detect network fault like virus. It continues working when most other network application fails.
As a technology director, I am responsible for all systems throughout the school district. If some virus-related, network related issues interrupt the operation of all major systems, obviously first I will focus on the security and emergency serving system. To run a school on a daily basis, I will give priority first on the students’ need. For that matter, fire alarming system, blue light, emergency phone service should work first as well as security that includes camera and ID cards/scanners should work as well. As Safari Live Server and Web Server are actually paranoid with security system, it should be taken care of with a great importance.
Next, Heating,Ventilation and Air conditioning (HVAC) system should work properly because it can take care of comfort of students and teachers as well as other staffs. Computers and other machines will be protected by using HVAC as well. Telephone system should work properly through out the school district.
Third priority will be database management system which includes students’ records, teachers’ payroll. By using proper back up procedure, I can prevent loosing important data in our school district’s computers.
Lastly, library systems, vehicle diagnostic system, Course Content Management System (CMS) will be taken care of.
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4 comments:
I really enjoyed reading your response You took a different approach than I did. In my response I gave confidential information the highest priority because of legal issues. All over the country, there is news about how data is being stolen and that companies have to report their lost data if it contains confidential information. If they don't report the lost confidential data, then they can face legal action.
I do think that your stance is correct because systems that are used on a daily basis need to take precedence in order to keep things from falling apart.
Jhumur,
I think your answer reflects a responsible and thorough approach to network-related interruptions. I think I should research system monitors like SNMP. It looks like this type of management can help detect problems faster.
Good idea with the SNMP - I didn't even think of that. But of course that would be the first step - see what the status is of everything and figure out what's wrong and where. I agree with the taking care of student needs first - I'd think that has to be first priority.
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