TP #6

Congratulations! You are the new Technology Director of a school district that has outsourced all technology support services in the past. You believe that your district needs its own technology department to address technology needs effectively and economically. The most expensive part of your department will be staff. Do a web search to see how other schools staff their technology departments. Find at websites that help you address the topic.
Thoughtful Problem #6 question - In three-to-five paragraphs, describe the jobs, tasks qualifications of the kinds of staff you will need. List no more than three websites you found helpful. (Alternative: you may choose a different aspect of maintenance and support using the same scenario.)

I found Bethlehem Area school district website that provides a good resource about technology staffing. http://www.beth.k12.pa.us/technology/it/staff.html
Department of Information technology in BASD is broken into two areas- Department of information technology and data processing. Department of information technology is Responsible for curriculum applications of technology, classroom technology ,data network and network security, service and repair, technology support, telephony and others. Director of Technology, Supervisor of academic computing, Technology Integration specialists, classroom technology, Support technologists, Network supervisor, Network assistant,- responsible for data network and network security, Technical assistant.
Developer and administrator of special systems/ webmaster, Database administrator for student systems/ financial system/- Data operators : They are individually responsible for student management system including report cards and attendance, HR/ financial management systems, internal and external web services and real estate taxes among others.
I could n’t find any other school district like this. Some school districts have helpdesktop support technicians.
As a new Technology Director of a school district, I need to create job description and to determine salary and benefits of other technology staff. In today’s perspective, we need to find specialized expertise. I prefer the BASD technology staff distribution and their job distribution.
In my view, the position of other technology staffs will be as follows-
1. Technology Integration specialists: Responsible for curriculum applications of technology, classroom technology. Qualification: B.Ed. Tech degree.
2. Network supervisor, Network assistant will be responsible for data network and network security. Qualifications: High school graduate with network specialization certificate.
3. Technical assistant will perform technology installation, maintenance and trouble shooting duties. Qualification: High school diploma or equivalent, additional qualification particularly technical education.
4. Technical services (services and repair) will be responsible for services and repair technology. Qualification: High school graduate with technical education certificate.
5. Database administrator for student systems/ financial system/- Data operators will be responsible for database management.